Shipping and Returns

We dispatch most items within two business days of purchase.

We use a courier service for all orders throughout New Zealand which includes tracking. A flat rate of $6 applies to most orders.

Our standard courier service does not require a signature upon arrival. If required, please select this option during checkout. When placing your order you also have the option to advise a safe place for the courier to leave your package.

We do not ship to PO box addresses.

We currently ship within New Zealand and to Australia. International orders are sent via NZ Post Economy service with tracking. Please expect delays for international orders due to COVID-19 related delays.

If there are any issues with your order please contact us and we’ll be happy to help. Please note due to hygiene purposes for jewellery your order cannot be refunded or exchanged for change of mind.

In the rare circumstance items are damaged during transit, please contact us about the damage with photographic evidence so we can make a claim with our courier company. We can then replace or refund your purchase.